Operations

The people, technologies and expertise to deliver dedicated Electrical Maintenance Services to the Corporate, Retail and Government Sectors.
  • Residual Current Devices
  • EV Chargers
  • Emergency and Exit Lighting
  • Lighting Control Systems
  • Power Factor Correction Units
  • Solar Systems
  • Switchboard Thermography
  • Building Backup Generators
  • Building Main Switchboards
  • Air Circuit Breakers
  • Automatic Transfer Switches

Over 20 years of Operational Excellence in Electrical Maintenance

Established in 2003, our vision was clear – to be unrivalled specialists in Electrical Building Maintenance Solutions. Today, after two decades of unwavering commitment, we proudly stand as the only Australian-based Electrical Contractor specialising exclusively in Commercial and Industrial Electrical Building Maintenance Solutions.


We service over 1000 Business Parks, Shopping Centres, Office Towers and Warehouses throughout Australia.



We invite you to experience the Prolux difference for yourself.

Setting a new standard in Electrical Maintenance

Our journey has been defined by our dedication to the relentless pursuit of operational excellence and a refusal to compromise on quality. Two decades in, we continue to set the standard, delivering premium services that meet and exceed the evolving needs of our clients in the dynamic landscape of commercial, industrial and retail electrical maintenance.

Precision at every step:

Our Operational Process

Our mission has always been to excel in our industry by offering first and foremost an exceptional customer experience.


Our process begins with a comprehensive assessment of each new site, examining asset registers and aligning with electrical equipment. Prolux integrate Planned Preventative Maintenance (PPM) tasks into a detailed schedule that specifies the frequency and due dates for each service.


Our team meticulously plans and executes the maintenance, coordinating with tenants or clients and Facility Managers to ensure seamless scheduling. We use a variety of communication tools to keep all parties informed at all stages.


  • Transparent communication through all stages.
  • Focus on innovation to deliver measurable outcomes.
  • Commitment to sustainability in-line with our ESG policies.
  • Focus on continuous improvements.


Our skilled technicians are carefully selected for each task based on their expertise, the job's priority, and complexity. Post-maintenance, we deliver comprehensive reports and compliance documents, promptly addressing any identified defects with detailed repair quotes.


Quarterly meetings with clients allow us to evaluate our performance, adjust maintenance plans and recommend upgrades or changes. Our commitment to sustainability, efficiency, and risk management guarantees that our clients receive a service that not only meets but exceeds all expectations, providing value and time savings.



Our attention to every last detail is what sets us apart and is the reason why Prolux has become Australia's leading Electrical Planned Preventative Maintenance provider.

  • 1. Assessment Survey

    We assess and document requirements, conduct a comprehensive examination of the asset register and prepare a PPM plan.


    At this stage we also identify opportunities for future CAPEX upgrades.

  • 2. Pricing

    Our team establish a pricing estimate based on the requirements, in addition to putting forward our recommendations for future improvements.

  • 3. PPM Planner

    A planned Preventative Maintenance Planner is allocated to the project, who will coordinate all communications between the client and service delivery teams. A maintenance schedule is prepared to reduce touchpoints, minimise disruption and enhance business continuity.

  • 4. Resource Allocation

    Resources are allocated to the project, which becomes part of the team portfolio. This creates efficiency as technicans become familiar with the intricacies of the asset(s).

  • 5. Undertake Services

    Services are delivered as per the maintenance schedule and an assessment of the asset is completed to identify improvement opportunities and potential maintenance risks.

  • 6. Documentation and Reporting

    A comprehensive report is generated to encourage transparent communication between maintenance teams, management and the client.

  • 7. Continuous Improvement

    Opportunities are identified to reduce costs, increase efficiency and raise sustainability standards. 


    Periodic CAPEX site auditing with Facility Management is completed to identify electrical equipment close to an end-of-life cycle requiring replacement. 


    We identify and report on any sustainable or innovative investment opportunities to assist Facility Managers with CAPEX spending and allocation of future budgets.

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